2016 Key Figures

0bn Revenues
0bn Adjusted EBITDA
> €0bn Market Cap
0 Employees

74% of Revenue and 86% of EBITDA
are generated in Greece

0%
of Revenue


36%
Fixed
Greece

27%
Mobile
Greece

14%
Fixed
Romania

10%
Mobile
Romania

2%
Mobile
Albania

11%
Other

0%
of EBITDA


50%
Fixed
Greece

30%
Mobile
Greece

7%
Fixed
Romania

6%
Mobile
Romania

1%
Mobile
Albania

5%
Other

Customer breakdown by region
and service

Greece


7.7mn
Mobile
Customers

2.7mn
Fixed
Customers

1.6mn
Broadband
Customers

503k
TV
Customers

Romania


5.3mn
Mobile
Customers

2.2mn
Fixed
Customers

1.2mn
Broadband
Customers

1.5mn
TV
Customers

Albania


1.8mn
Mobile
Customers

The 6 pillars
of our strategic plan

1

Technology & IT superiority

Network superiority
0% VDSL
coverage
0% 4G 0% 4G+
2

Best customer experience

#0 in Brand and Customer
Satisfaction Surveys
3

Innovation & Revenue Transformation

Focusing on new services with growth potential Mobile Data – Higher Broadband – TV:
0% Organic
Data Revenue
growth
0% Data traffic
growth
0% VDSL
subscribers up
0% TV Subscribers
up to 503k
4

Lead in core services

Fixed, Mobile and B2B leadership
>0% Mobile Service
Revenues share
0% Access line share
5

Operational & cost optimization

Digital transformation, operational and cost optimization led to improvements in various cost lines:
0% decrease in
Personnel
expenses
0% decrease
in Marketing
0% decrease
in Maintenance
0% decrease
in Commission
costs
6

People strategy

Talent promotion, Training/skill development with
~0 employees participating in trainings, and ongoing
organizational efficiency

OTE Group

Strong Adjusted Free Cash Flow Generation

0mn

Revenues (€ mn)

Revenue trend yoy %

-0.4% 0.1%
3,903 FY2015
3,908 FY2016
34% Highly
resilient
margin
0.1% Revenues
Revenues at €3,908mn
increased by 0.1% and Adjusted
EBITDA at €1,321mn - highly
resilient margin at ~34%

Adjusted Capex (€ mn)

570 FY2015
627 FY2016
10% Adjusted
Capex
Strong infrastructure network
development. Adjusted Capex
at €627mn, up by 10%

Adjusted Net Debt (€ mn)

0.6x
860
FY2015
0.4x
534
FY2016
300mn
Securing the servicing of debt
payments. Net Debt to EBITDA
at 0.4x, down > €300mn

Dividend (€/share)

0.08 FY2014
0.10 FY2015
0.16 FY2016
60% Dividend
per share
Proposed 60% increase in our
Dividend per share, to 16 cents

Greece - Fixed

Strong financial performance in fixed-line operations

Financial & Operational Performance

Revenues

0mn
  • Increased by +2.1%
  • Adjusted EBITDA at €664mn up +7.4%

Revenue trend yoy %

1.6% 2.1%
3.1% 7.4%
1,536
618
FY2015
1,569
664
FY2016
Revenues
Adjusted EBITDA
Adjusted EBITDA yoy%

EBITDA margin

0%
  • Best EBITDA margin achieved ever in fixed

COSMOTE TV

0% TV revenues up
  • With customer base >500k
446 FY2015
503 FY2016

OTE Retail VDSL

0k added subscribers
  • Strong VDSL take up
  • Subscribers reaching 219k
150 FY2015
219 FY2016

Greece – Mobile

Maintain leading position in mobile market

Mobile Data

0% of Service Revenues
  • Growing Data Revenues at 21% of service revenues
  • Helped by increasing Smartphone penetration at 57%

Data Revenues as %
of Service Revenues

20% 21%
52% FY2015
57% FY2016
Smartphone
penetration

Revenues

0mn
  • Adjusted EBITDA at €403mn

Romania

Intensive investment plan with continuing fiber rollout; Focus on operational improvements

FMC Customers

0% increase
  • Strong growth in FMC with +64% increase in customers base vs 2015, reaching at 371K
226 FY2015
371 FY2016

Financial Performance

0% increase
  • Fixed-line Revenues at €603mn,
    up 0.1%
  • Adjusted EBITDA at €94mn

Revenue trend yoy %

-1.2% 0.1%
602 FY2015
603 FY2016

Mobile Data Revenues

0% increase
  • Mobile Data Revenues up 12% in 2016
  • Reaching 17.3% of Services Revenues

Mobile Revenues

0% increase
  • Mobile Revenues up across all
    quarters in 2016 at €457mn
  • Adjusted EBITDA at €82mn

Albania Mobile

3G coverage

0%

4G coverage

0%

Mobile handset data revenues

0% increase in the quarter

Revenues

0mn
  • Adjusted EBITDA at €16mn

Shareholders

  • General Assembly of Shareholders
  • Minority Shareholder rights

Board of Directors

0 members
2 executive, 2 Independent

Management Team

0 members
3 Women

Control Mechanisms Transparency Procedures
and Company By-Laws

OTE Group Internal Audit is an independent function overseen by the Audit Committee. It promotes organizational improvement and supports the Group in achieving its objectives, through the implementation of a systematic and disciplined approach.

The Company has also adopted:

  • A Compliance Management System regarding the Company’s compliance with the legislation in force, as well as internal policies and codes.
  • An Enterprise Risk Management System, the main objective of which is to safeguard the smooth operation and the future Company’s success. Placing special emphasis on transparency and disclosure, OTE implements various related procedures, which stem from the legislative framework in force.

Corporate
Responsibility Pillars

Sustainable Environment for All

0 (GWh) Electricity
consumption
at OTE Group
0 (GWh) Electricity
consumption
at OTE
0 (t) OTE Group
Direct & Indirect
CO2 emissions
from energy
0 (t) OTE
Direct & Indirect
CO2 emissions
from energy

Digital Society

>€0bn in the past six years
The biggest investor in telecommunications
in Greece in optical fibers and NGA networks

A Better World for All

>€0mn Sponsorships and
donations at
OTE Group
0mn Sponsorships and
donations at
OTE

Responsible Work Place & Environment

0 Training hours /
employee
at OTE
0 Training hours /
employee
at COSMOTE

Responsible Business

Οperating responsibly throughout the value chain

Participation in sustainable
development indices

FTES4GOOD
Since 2018 OTE meets all the requirements

Euronext Vigeo
The only Greek company that is part of these indices

CDP
B Rating

Forum Ethimel
C Rating

Sustainability Report 2016