Security and Data Privacy

Data is a key element in the operation of the OTE Group companies and an important factor in the success of its operation now and the future. OTE and COSMOTE offer products and services to their customers through which information is circulated around the world. The security and the preservation of privacy of personal data is a major requirement and primary concern of customers.

The Group continuously aims to improve the level of security and for more effective data protection. For this reason, the companies have launched a series of central information security infrastructure actions and projects.

OTE and COSMOTE care for the security of the services and products they provide. Data and information held by companies is processed for the purpose for which they are intended and they are protected against any misuse. Companies do not store the content of their customers' communications on the Companies' systems.

The Companies have in place:

  • Privacy Policy for Communications, approved by the Hellenic Communications Integrity Assurance Authority. The purpose of the Policy is to ensure the confidentiality of communications and the protection of the corresponding communication data
  • Binding Policy for Privacy of Personal Data Privacy within the DT Group.
  • Separate policies / main safety standards, covering areas such as: - System security - Security of corporate information and personal data - Security of human resources

Moreover, awareness, information and education programs were implemented on information security, business continuity and physical security issues.

More information on the Sustainability Report 2016 and on the online presentation of the 2016 Sustainability Data.