The Group connects people to a world of unlimited digital capabilities, with the aim to improve their lives
OTE Group contributes into building a digital society, with respect for the consumer and the principles of free competition.
It invests into the research of new technological solutions, by participating in research projects on its own and in collaboration with other organizations. At the same time, leveraging the research results, it advances the development of innovative products and services that enable customers not only to meet their needs, but also contributes to sustainable development, in order to create environmental and social benefits.
The communication of the products and services is carried out in a responsible way. It specifically implements responsible marketing and advertising practices, as well as the pricing of products and services with full transparency. In addition, it ensures that the products offered are safe and with the appropriate labeling and information, in order to provide customers with product lifetime safety.
The ultimate goal and commitment continues to be the outstanding customer service and experience.
More information about the Digital Society on the 2016 Sustainability Report and on the online presentation of the 2016 Sustainability Data