- Implementation of ICT projects, such as paperless prescription, remote-work for civil servants, digital signature of acts of legislative content, and the 13033 service
COSMOTE is putting technology into the battlefield against the pandemic. COSMOTE is supporting the efforts of the State to step up the digital transformation of the Public sector through integrated Information and Communication Technologies (ICT), which contribute to the faster and more effective operation of the State in the battle against the Coronavirus, and to better communication between the State and the citizens.
The projects that were implemented in record-time to be at the disposal of the State are:
- The remote-work service for 10.000 Civil servants via SYZEFXIS, which is offered without charge for the next three months
- The paperless prescription, which allows the citizens to receive their medical prescriptions on their mobile phone. Free SMS have been provided for the operation of this April during April.
- The platform for the electronic management and digital signing of acts of legislative content for the Cabinet
- The 10306 psychological support line and the routing of calls to up to 100 mental health specialists. The line was provided for free and the calls for COSMOTE customers are free.
OTE Group also provides:
- Free access via mobile networks with no data charging (zerocharging), to the digital platforms which used for distance learning at schools by the Ministry of Education and Religious Affairs
- Free SMS for 3 months to the Health Operations Centre (KEPY) of the Emergency Aid Centre (EKAV), ensuring timely and reliable updates to the political leadership.
OTE Group’s Chief Commercial Officer Business Segment Mr Grigoris Christopoulos stated: “
In these difficult times, technology can be a valuable ally in the battle against the Coronavirus. We are proud to be implementing technology projects that facilitate the Government’s work in dealing with COVID-19. Congratulations to the people of the OTE Group, who have been working intensively to successfully complete very demanding projects within a short period of time. As a Group, we will continue to contribute with all our powers, so that we can emerge victorious from this adventure. Until then, from home, better for all”.
Integrated technology solutions
Contributing to the safety of Civil servants and the seamless operation of critical Public services during this difficult period, the OTE Group, as the contractor of the SYZEFXIS project, gave the employees of public agencies connected to SYZEFXIS the opportunity to work from home. The project was implemented for the General Secretariat of Information Systems for Public Administration (GSISPA) of the Ministry of Digital Governance and Information Society SA (KtP AE). The OTE Group will provide the service free of charge for the next 3 months, allowing up to 10,000 civil servants to connect, via VPN, from home, directly to their office computer, and to have secure access to their service’s online applications.
The OTE Group, in cooperation with the BYTE company, moved ahead with the implementation of the paperless prescription project, on behalf of the Ministries of Digital Governance and Health. Through this application, which is available at gov.gr, citizens can now quickly and simply receive their medical prescriptions on their mobile phones, without having to print them out and submit them to their pharmacist. In this framework, the OTE Group has provided free of charge to e-Government Center for Social Security Services (IDIKA) SA, all the SMS required for April, for the operation of paperless prescriptions.
Utilising the Central System for Electronic Exchange of Documents being implemented for the Ministry of Digital Governance, the OTE Group created the necessary infrastructure for the operation of the digital signature application for acts of legislative content for the Cabinet. At the same time, it is expediting the process of sharing the 150,000 digital signatures for Public sector officials, in coordination with the Ministry.
For the development of the psychological support line for citizens in the face of the COVID-19 pandemic from the Ministry of Health and the 1st Psychiatric Clinic of the National and Kapodistrian University of Athens, the OTE Group provided the “10306” dedicated line free of charge, and moved ahead with special implementation for the management and routing of calls to up to 100 remote mental health specialists at the same time.
Furthermore, from 8 April, there will be free access, with no data charging (zerocharging) from mobile networks, to the digital platforms being used by the Ministry of Education and Religious Affairs for distance learning at schools.
The OTE Group has provided free text messages for 3 months to the Health Operations Centre (KEPY) of the Emergency Aid Centre (EKAV), as all the hospitals in Greece are sending data via SMS to the administrations of the 133 Health Schemes in Greece, ensuring timely and reliable updates to the political leadership.
Lastly, the OTE Group implemented the Ministry’s plan for 13033, to facilitate COSMOTE customers’ movement under exceptional circumstances, with free SMS, in the framework of the protection measures from COVID-19.
All of COSMOTE’s actions in support of society and the facilitation of its subscribers, for as long as the battle against the pandemic lasts, shall be posted at
www.cosmote.gr/apotospiti.