Steps of Human Rights Management

  • Commitment to the protection of human rights and Queries/Complaints/whistleblowing mechanism (Steps 1 and 2)
Respect for and observance of human rights are incorporated in OTE Group Policies, such as the Code of Conduct, the Supplier Code of Conduct, the Code of Human Rights & Social Principles as well as the Guiding Principles. In accordance with the Sustainability Policy, the Executive Director Compliance, Enterprise Risk Management & Insurance OTE Group has been designated as the responsible Officer for managing human rights issues. Any human rights inquiries (internal or/and external) or complaints/tip-offs are addressed to the existing Compliance communication channels and handled according to the "Ask Me" and "Tell Me" Compliance processes. For any other issues related to the OTE Group Code of Human Rights and Social Principles, the following Compliance communication channel is also available: humanrights@ote.gr.
  • Risk analysis, impact assessment and integration of human rights into Group operations (Steps 3 and 4)
The Group takes all necessary steps to identify the potential risks of human rights violations related to its activities, products and services, and to assess their impact. The United Nations Guiding Principles require companies to incorporate a human rights dimension into the relevant business areas and internal procedures. As an example of such action, requirements for monitoring human rights issues have been incorporated into contracts with suppliers.
  • Monitoring, communication, awareness and cooperation with stakeholders on human rights issues (Steps 5 and 6)
The Group's approach to human rights issues and how it has performed is mainly communicated each year through its Sustainability Report. The publication of its Code of Human Rights & Social Principles is an example of its efforts to raise awareness among its stakeholders.

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