Rating & Development of Suppliers

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The ratings given to suppliers by the OTE and COSMOTE organizational units involved in the process, as well as the self-assessment questionnaires completed by the suppliers themselves, feed the Supplier's Vendor Evaluation System to produce a quantitative performance score for each supplier. The performance of each vendor on Corporate Responsibility issues corresponds to 10% of the total score. The results are presented to the Group's Management.

For low-rated suppliers, Management decides whether they remain on the Group’s list of eligible suppliers, whether they need to show improvement in their performance (in this case some action plans need to be agreed with the suppliers), or whether collaboration with the Group should cease (whereupon the relevant Directorates of the Group are informed).

OTE and COSMOTE recognize that companies offering high-risk products (e.g. mobile phones, IT equipment, etc.) operating in high-risk countries (e.g. less developed countries) are more exposed to risks with regard to occupational safety and human rights. Suppliers abroad are large companies which are often also suppliers of DT. In that case, OTE and COSMOTE take into account the results of DT's assessments and audits for each joint vendor. If DT realizes that a supplier does not comply with DT Group policy and international standards and stops doing business with that party, OTE and COSMOTE are informed and they in turn remove that supplier from their list of eligible suppliers.

Finally, it is worth mentioning that if (a) during the Pre-Contractual Integrity Check and Compliance Business Assessment for a prospective Supplier, or (b) during collaboration with a supplier acts or omissions, which pose serious risks of regulatory compliance come to the attention of the Group, then appropriate summary notification for these companies is recorded in the Group "Non-Compliant List" after a decision of the OTE Group’s Executive Director for Compliance, Corporate Risk Management and Insurance , the Business Unit concerned, and the appropriate Supply Chain Management unit. This remains in effect for a period to be jointly decided.

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