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  • EN
  • ΕΛ
  • OTEGroup
    • Vision & Strategy
    • Timeline
    • Our People
    • Integrated Management System
    • Research & Innovation
    • Suppliers
    • Corporate Governance
    • Sponsorships
  • ΟΤΕ SA
    • Board of Directors
    • Management Team 
    • Organisational Structure
  • COSMOTE S.A.
    • Board of Directrors
    • Management Team
    • Organisational Structure
  • Subsidiaries
  • Profile
    • Group Structure
    • Factsheet
  • Share
    • Share quotes
    • Share Buybacks
    • Dividends
    • Analyst Covarage
    • Retail Investors
  • Financial Results
    • Financial Statements OTE Group & OTE SA
    • Financial Statements of OTE Group Companies
  • Publications
    • Annual Reports
    • Corporate Governance Reports
    • Annual Financial Reports
    • SEC Filings
    • Presentations - Conferences
    • Presentations - Roadshows
  • Debt Info
    • Loans
    • Bonds
    • Credit Ratings
  • Corporate Governance
    • Board of Directors
    • General Assemplies of Shareholders
    • Transparency and Information Disclosure
    • Management Team
  • Newsroom
  • Investor Calendar
  • Our Culture
  • Your Development
  • Career Opportunities
  • Graduate Trainee Program
  • Students/Graduates
  • Approach and Performance
    • Sustainability Governance
    • Performance and Impact Measurement
    • SRI Indices and Ratings
    • Contribution to UN SDGs
  • Responsible Business
    • href="/cs/otegroup/en/kanonistikh_symorfosh.html">Compliance

    • Human Rights Management
    • Enterprise Risk Management
    • Business Continuity
    • Integrated Management System
    • Information Security and Data Privacy 
    • Sustainability and Supply Chain Management
  • Customers
    • Connectivity for all
    • Products and Services for Sustainability
    • Research & Innovation
    • Responsible Communication With Customers
    • Customer Service & Satisfaction
    • Child & Safety in Technology
  • Employees
    • Fair Employment 
    • Health and Safety
    • Employee Selection and Attracting Talented Employees
    • Employee Training and Satisfaction
  • Society
    • Technology for All
    • Educational Robotics
    • Scholarships Program
    • PC Donation Program
    • Children’s Hospitals Equipment
    • Support of the Hellenic Coast Guard
    • Actions in the context of COVID-19 pandemic
    • Support Program for Organizations Caring for Children
    • Employee Volunteering
    • OTE Group Telecommunications Museum
    • Missing Alert App
  • Climate & Environment
    • Energy & Climate Change
    • Circular Economy
    • Electromagnetic Fields
    • Environmental Awareness Actions
    • Environmental Performance Indicators
  • Reports
    • Online Corporate Responsibility Reports
  • News
  • Video Library
  • Image Library
  • Contact Media Relations
  • SOCIAL WALL
  • Blog
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  • OTE Group
  • Corporate Governance
  • Business Continuity Management System (BCMS)

Business Continuity Management System (BCMS)

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General Assembly of Shareholders
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Compliance
Compliance
Compliance Management System
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Enterprise Risk Management
Enterprise Risk Management System
ERM Policies
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Principles and Codes of Conduct
Principles and Codes of Conduct
Guiding Principles
Code of Conduct
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OTE Group Supplier Code of Conduct
Electronic Communications Code of Conduct (HT&PC/NRA)
Code of Conduct for E- Commerce
Information Security and Personal Data Protection
Content:1486048217191

At the OTE Group, the leading organization in the telecommunications sector in Greece, we consider it our duty to grow steadily and to ensure the uninterrupted provision of quality telecommunication services, in accordance with the requirements and expectations of all stakeholders, protecting ourselves against unforeseen events and emergencies, and shielding our value and our corporate reputation. That is why we implement a Business Continuity Management System (BCMS) which focuses on establishing, implementing, running, monitoring, reviewing, maintaining and improving the organization's business continuity.

To achieve the above and to ensure both stability and development, we use business continuity techniques in accordance with the ISO 22301:2012 standard, while at the same time carrying out risk analyses at critical buildings as well as impact assessment studies on the Group's activities. In addition, through continuous and targeted training, testing, drills and info-events, we ensure that all OTE Group employees fully understand their roles and responsibilities in relation to the Business Continuity Management Program.

Executives from the BCM unit of the OTE Group received certifications as BCM Practitioners through BCS/The Chartered Institute for IT (former ISEB) and BCI/ Business Continuity Institute, thus confirming the high level of know-how and training among the Group's personnel.

OTE and COSMOTE have received certification for the ISO 22301:2012 “Societal Security – Business Continuity management systems - Requirements” standards from TUV HELLAS Certification Body (TUV NORD GROUP), covering their entire range of activities:

provision of fixed-line and mobile telephony services, including voice and data calls, value added services, TV, interconnection, wholesale, consulting, call center services, emergency call center services, data center services and related customer service points of contact for the

Group’s services in Greece.

Useful Information
Cost - Regulatory Elements
Quality Indicators
Commercial Announcements
Electronic Communications Code of Conduct (HT&PC/NRA)
Code of Conduct for E-Commerce
Supplier Code of Conduct
Termination rates & other documents
Pricelists
Network Coverage
Contact us
Communication Form
Terms of Use
Data Privacy Policy
Subsidiaries
Cosmote
Cosmote E-value
ΟΤΕ Asfalisi
OTE Academy
OTE Estate
OTE Globe
OTE Rural North
OTE Rural South
OTE Sat Maritel
CosmoOne
Germanos
OTE Group
Vision & Strategy
Timeline
Suppliers
ΟΤΕ SA
COSMOTE SA
Investor Relations
Share
Financial Results
Dept Info
Newsroom
Calendar
Cost - Regulatory Elements
Quality Indicators
Commercial Announcements
Electronic Communications Code of Conduct (HT&PC/NRA)
Code of Conduct for E-Commerce
Supplier Code of Conduct
Termination rates & other documents
Pricelists
Network Coverage
Contact us
Communication Form
Terms of Use
Data Privacy Policy
Cosmote
Cosmote E-value
ΟΤΕ Asfalisi
OTE Academy
OTE Estate
OTE Globe
OTE Rural North
OTE Rural South
OTE Sat Maritel
CosmoOne
Germanos
Vision & Strategy
Timeline
Suppliers
ΟΤΕ SA
COSMOTE SA
Share
Financial Results
Dept Info
Newsroom
Calendar
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