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  • About Us
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  • EN
  • ΕΛ
About Us
  • OTEGroup
    • Vision & Strategy
    • Timeline
    • Our People
    • Integrated Management System
    • Research & Innovation
    • IT Innovation Center
    • Suppliers
    • Corporate Governance
    • Sponsorships
  • ΟΤΕ SA
    • Board of Directors
    • Management Team 
    • Organisational Structure
  • COSMOTE S.A.
    • Board of Directrors
    • Management Team
    • Organisational Structure
  • Subsidiaries
Investor Relations
  • Profile
    • Group Structure
    • Factsheet
  • Share
    • Share quotes
    • Share Buybacks
    • Dividends
    • Analyst Covarage
    • Retail Investors
  • Financial Results
    • Financial Statements OTE Group & OTE SA
    • Financial Statements of OTE Group Companies
  • Publications
    • Annual Reports
    • Corporate Governance Reports
    • Annual Financial Reports
    • SEC Filings
    • Presentations - Conferences
    • Presentations - Roadshows
  • Debt Info
    • Loans
    • Bonds
    • Credit Ratings
  • Corporate Governance
    • Board of Directors
    • General Assemplies of Shareholders
    • Transparency and Information Disclosure
    • Management Team
  • Newsroom
  • Investor Calendar
  • Contact
Careers
  • Our Culture
  • Your Development
  • Career Opportunities
  • Graduate Trainee Program
  • Students/Graduates
Sustainability
  • Approach and Highlights
    • Sustainability Governance
    • Performance and Impact Measurement
    • SRI Indices and Ratings
    • Contribution to UN SDGs
  • Environment
    • Energy & Climate Change
    • Circular Economy
    • Electromagnetic Fields
    • Environmental Awareness Actions
    • Environmental Performance Indicators
  • Society
    • Customers
    • Employees
    • Social Commitment
  • Governance
    • Compliance
    • Human Rights Management
    • Enterprise Risk Management
    • Business Continuity
    • Integrated Management System
    • Information Security and Data Privacy 
    • Responsible Purchasing and Supply Chain Management
  • Reports
    • Online Corporate Responsibility Reports
Newsroom
  • News
  • Video Library
  • Image Library
  • Contact Media Relations
  • SOCIAL WALL
    • Blog
      Web Accessibility
      Change Zoom:
      ????s? µe?????? ??aµµat?se???? ?e??s? µe?????? ??aµµat?se????
      Change contrast:
      ????s? ???µat???? a?t??es?? Reset ?e??s? ???µat???? a?t??es??
      Color Reversal:
      ??ast??f? ???µ?t??
      Change Background:
      ?pa?af??? ???µat?? f??t?? ???a?? ???µat?? f??t?? se µa??? ???a?? ???µat?? f??t?? se ????
      ???a?? ???µat?? f??t?? se ??t???? ???a?? ???µat?? f??t?? se µa??? µe ??t???a ???µµata
      • Sustainability
      • Society
      • Customers

      Customers

      • Employees
        • Fair Employment Policy Framework and Equal Opportunities
        • Health & Safety
        • Employee Selection, Attracting & Retaining Exceptionally Talented Development
        • Employee Training and Satisfaction
      • Customers
        • Connectivity for all
        • Products and Services for Sustainability
        • Research & Innovation
        • Communication with Customers
        • Customer Service & Satisfaction
        • Child & safety in Technology
      • Social Commitment
        • Digital Inclusion for All
        • Educational Robotics
        • COSMOTE Scholarships Program
        • PC Donation Program
        • Children's Hospitals Equipment
        • Support of the Hellenic Coast Guard
        • Actions in the context of COVID-19 pandemic
        • Support for Children in Need
        • The Smile of the Child
        • Employee Volunteering
        • OTE Group Telecommunications Museum
        • Missing Alert App
      Select page:
      Employees
      Employees
      Fair Employment Policy Framework and Equal Opportunities
      Health & Safety
      Employee Selection, Attracting & Retaining Exceptionally Talented Development
      Employee Training and Satisfaction
      Customers
      Customers
      Connectivity for all
      Products and Services for Sustainability
      Research & Innovation
      Communication with Customers
      Customer Service & Satisfaction
      Child & safety in Technology
      Social Commitment
      Social Commitment
      Digital Inclusion for All
      Educational Robotics
      COSMOTE Scholarships Program
      PC Donation Program
      Children's Hospitals Equipment
      Support of the Hellenic Coast Guard
      Actions in the context of COVID-19 pandemic
      Support for Children in Need
      The Smile of the Child
      Employee Volunteering
      OTE Group Telecommunications Museum
      Missing Alert App
      Content:1486048845522

      In an ever-changing environment, OTE Group’s primary aim is to achieve customers’ satisfaction and offer a differentiated, simple and effortless, customer experience.

      Following a customer-centric approach, we are constantly developing and optimizing our processes, so that we can offer our customers an excellent experience, through all channels of communication with our company (naturally and digitally), while we aim to reduce service time and repeated contacts.

      Useful Information

      Cost - Regulatory Elements
      Quality Indicators
      Commercial Announcements
      Electronic Communications Code of Conduct (HT&PC/NRA)
      Code of Conduct for E-Commerce
      Supplier Code of Conduct
      Termination rates & other documents
      Pricelists
      Network Coverage
      Contact us
      Communication Form
      Terms of Use
      Data Privacy Policy
      Subsidiaries
      Cosmote
      Cosmote E-value
      ΟΤΕ Asfalisi
      OTE Academy
      OTE Estate
      OTE Rural North
      OTE Rural South
      OTE Sat Maritel
      Germanos
      Cosmote Technical services
      Cosmote payments
      Cosmote global solutions
      OTE Group
      Vision & Strategy
      Timeline
      Suppliers
      ΟΤΕ SA
      COSMOTE SA
      Investor Relations
      Share
      Financial Results
      Debt Info
      Newsroom
      Calendar
      Cost - Regulatory Elements
      Quality Indicators
      Commercial Announcements
      Electronic Communications Code of Conduct (HT&PC/NRA)
      Code of Conduct for E-Commerce
      Supplier Code of Conduct
      Termination rates & other documents
      Pricelists
      Network Coverage
      Contact us
      Communication Form
      Terms of Use
      Data Privacy Policy
      Cosmote
      Cosmote E-value
      ΟΤΕ Asfalisi
      OTE Academy
      OTE Estate
      OTE Rural North
      OTE Rural South
      OTE Sat Maritel
      Germanos
      Cosmote Technical services
      Cosmote payments
      Cosmote global solutions
      Vision & Strategy
      Timeline
      Suppliers
      ΟΤΕ SA
      COSMOTE SA
      Share
      Financial Results
      Debt Info
      Newsroom
      Calendar
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