Questions and notes

The direct superiors are the first port of call for any questions regarding the application of the Code of Conduct in employees' everyday work. 
  
In addition, the "Ask me!" advice portal has been set up to help resolve uncertainties as far as compliance-relevant behavior is concerned. Serious misconduct must be announced for prevention purposes and for appropriate sanctions. For this reason the "Tell me!" whistleblower portal has been established. 
 

“I have participated in the project Code of Conduct, because I am 100 percent behind my company.”
Levant Dogan, DT Group 

Compliance-relevant questions regarding the Code of Conduct and internal policies can be addressed to the "Ask me!" advice portal. 
  
"Tell me!" whistleblowing portal 

Information concerning possible violations of legal obligations or internal policies and regulations can be reported through the Tell me! whistleblower portal. Nobody making a report to the portal will suffer any disadvantages, provided they themselves acted in accordance with the applicable legal obligations. These reports should be done to the best of knowledge and belief. Anyone, however, who is carelessly or knowingly making false or unfounded accusations or allegations, must bear the full consequences. 
  
As a matter of principle, OTE Group encourages its employees to speak directly with their superiors. Thus, problems can often be resolved exhaustively. Should that path be ruled out, reports of misconduct can be made by regular post, telephone or via e-mail. It is also possible to file a report in "Tell me!" anonymously, via the Electronic Compliance Form. The anonymous way however should only be used in exceptional cases if you fear serious negative consequences for you personally, e.g., under labor law or consequences of a social nature. Any information provided will be treated as strictly confidential and will be checked for plausibility by specifically trained persons who are obligated to confidentiality. 
  
  
CONTACT INFORMATION FOR "TELL ME!" 
  
Hellenic Telecommunications Organization S.A. (OTE S.A.) 
OTE Group Compliance Office, 
99 Kifissias Ave., 15124 Maroussi, Athens, Greece 
or 
Hellenic Telecommunications Organization S.A. (OTE S.A.) 
OTE Group Compliance Office, 
P.O. BOX 61368 / GR-15104 Maroussi, Athens, Greece 

Phone: +30 2106112345 

Fax: +30 2106116790 

E­-Mail: tellmecompliance@ote.gr & whistleblowing@ote.gr  
Internet: https://www.cosmote.gr/en/compliance/tell-me-channel