Integrated Management System


"We", at "OTE GROUP", aspired by our VISION, MISSION and STRATEGIC PRIORITIES, strive to enhance our successful customer-oriented philosophy, our competitive positioning and the provision of technologically advanced products and services. 

As a responsible corporate citizen, we aim at delivering value to our stakeholders and believe that quality, health-safety energy consumption and environment constitute crucial concerns embedded in our company's culture. In this context, we expect our senior management to act as role models. 

Aiming at Business Excellence, we therefore commit ourselves to:

  • Continually improving our operations and performance by setting, monitoring and reviewing our objectives with the intent to meet and, where possible, to exceed the expectations of our stakeholders.
  • Acting with foresight and complying with the requirements laid down by applicable legislation, or even exceeding these, where we can.
  • Ensure a sufficiently high level of security and data protection.
  • Adopt an integrated approach to the efficient management of IT services.
  • Require our personnel, and our contractors and suppliers, to actively participate in achieving our objectives, regarding the quality of our operations, occupational health & safety, rational energy consumption and environmental protection, by implementing all relevant regulations and programmes adopted.
  • Strive to find innovative approaches for our operations, products and services, adopting preventive approaches to reduce our environmental impact & pollution, to improve energy efficiency and avoid potential injury and ill health of our personnel, partners and the general public.
  • Keep the public, our personnel and our stakeholders informed on quality, environmental, energy and occupational health & safety issues.
  • Voluntarily protect the public through the principles and recommendations laid down in the EMF policy, including transparency, information, participation and promotion of science.
  • Fully comply with the requirements of our Integrated Management System and continuously improve its effectiveness.
M. Tsamaz, CEO

Integrated Management System, according to PAS99:2012

PAS99 (Publicly Available Specification) certification provides the world's first specification for Integrated Management Systems. It was developed in response to market demands to integrate into a System, with a common methodology, the requirements of the certified management systems.

Certificate Registration Number OTE: 068180002
Certificate Registration Number COSMOTE: 068180001

Quality Management System, according to ISO 9001: 2015
Environmental Management System, according to ISO 14001:2015
General Requirements for the competence of testing laboratories and laboratories, according to ISO 17025: 2017
Occupational Health and Safety Management System, according to ISO 45001:2018
Compliance Management System - Guidelines, according to ISO 19600: 2014
Information Technology Management System, according to ISO 20000-1: 2011
Business Continuity Management System, according to ISO 22301: 2012
Information Security Management System, according to ISO 27001:2013
Risk Management - Principles and Guidelines, according to ISO 31000:2018
Anti-Bribery Management System, according to ISO 37001:2016
Energy Management System, according to ISO 50001:2011
System of Principles and Good Practice Guidelines for the Distribution of Medical Devices
Assurance Reports on Controls at a Service Organisation | ΙSAE 3402 (SOC 1) Type ΙΙ , ISAE 3000 (SOC 2) Type ΙΙ, SOC 3