OTE Group designs and provides top quality products and services, while at the same time, informs customers and the public about the safe use of technology. With the belief that along with knowledge and progress comes responsibility for the safe use of new technologies, we constantly raise awareness and we develop products and services for the prevention of potential risks and the optimal use of technology. 

Specifically, we: 

1. Offer Products and Services for Safe Use of the Internet

• COSMOTE Family solutions: Since 2018, COSMOTE offers a series of products and services for parents to facilitate the safe navigation of their children in the digital world.
  - COSMOTE Mobile rate plans: Prepaid and postpaid rate plans with data limits. This new option allows parents to adapt the volume of data that their children can consume during a month.
  - COSMOTE Family Safety application: An advanced parental control application that enables the safe navigation of children on the Internet and on social media. 
• COSMOTE Total Security:  This service focuses on the protection of the user’s computer, smartphone and tablet. It includes Anti-Virus, Anti-Spam, Firewall, Banking Protection, Browsing Protection, and Parental Controls, which provide safety while surfing the Internet. 
• COSMOTE Mobile Security, is another service that offers browsing protection to smartphones when surfing online via Wi-Fi or on COSMOTE’s network and secures phones against malware, viruses, and phishing attempts.
• Parental Control Services from COSMOTE TV, for broadband and Over the Top (OTT) service subscribers. With these services, subscribers can set their preferred parental control level and restrict access to specific programs based on the degree of suitability. Additionally, subscribers can restrict access to the Television channels of their choice.

2.  Inform and Raise Awareness of the Public

• e-parenting.gr: A consulting microsite, created to support parents’ efforts to offer their children the possibilities of the digital world with safety. The microsite contains webinars, articles, events and tools about children’s online safety, as well as the first virtual internet school for parents “School of Cool” with short e-learning courses to educate parents on children’s digital attitudes. The site’s content is developed in collaboration with specialized partners and institutions, such as the Greek Safer Internet Center and the Hellenic Association for the Study of Internet Addiction Disorder.
• Informative Meetings for Safe Internet Navigation at the OTE Group Telecommunications Museum:  Since 2010, educational programs have been carried out for the safe use of the Internet at the OTE Group Telecommunications Museum. The informative meetings, which are held in collaboration with representatives and specialists from the Cyber Crime Unit, address to students of Primary and Secondary schools.
• Cyber Security Workshops: COSMOTE, in collaboration with the Cyber Security International Institute (CSIi), supported and organized educational workshops for students and their parents, in Greece. In 2019, a total of 3,000 people attended the workshops, who were informed about the safe and responsible use of the Internet and new technologies.

3. Collaborate with Recognized Bodies

• In OTE Group we support the workshops for safe internet navigation, organized by the Cyber Crime Unit. Furthermore, we support the 1st Mobile Education and Technology Mobile Laboratory, an initiative of "The Smile of the Child" Organization, aiming to inform students, parents and teachers about significant issues related to the safe use of the internet.

4. Participate in Self-Regulatory Initiatives

• Participation, through Deutsche Telekom Group, in the European initiative,  “ICT Coalition for the Safer Use of Connected Devices and Online Services by Children and Young People in the EU”
• COSMOTE, since 2007, participates in the European Memorandum on safe use of mobile phones by children and teenagers.
• COSMOTE, has collaborated with other mobile telephony providers in Greece, in order to develop the "National Code of Conduct for mobile phones and protection of users", which was adjusted, in 2008, according to European standards.

Useful Links:

• Cyber Crime Unit
• Greek Safer Internet Center
• The Greek Hotline for illegal Internet content "SafeLine.gr". Visit Safeline.gr
  to:
  a) Report illegal internet content: http://www.safeline.gr/en/report,
  b) Download the SafeLine Android App for reporting online illegal content  http://www.safeline.gr/en/reports/android-mobile-application-0