Information Security and Personal Data Protection


The company ensures the security of provided services and products and that all data are processed only for the purpose for which they are intended and protected against any misuse.

At the OTE Group, we are committed to implementing a data security and data protection framework. For us, ensuring complete data security and data protection is more than just an obligation to comply with legal and regulatory requirements and it is a clear indication of the quality of our services.

Specifically, we have:

  • A Policy for Protecting the Privacy of Communications, approved by the Hellenic Authority for Communication Security and Privacy.
    This Policy aims to ensure the confidentiality of communications and the protection of the respective communication data by implementing security mechanisms in specific areas (e.g. logical access controls, logging and control, acceptable use, physical security controls, etc.).
  • Binding Personal Data Protection Regulations.
    These regulations contain the key requirements for the processing of the personal data of both subscribers and employees of the OTE Group, in accordance with applicable Greek and European legislation and ensure a high level of protection for personal data.
  • Individual Security Policies/Standards, covering areas such as:
    • System security
    • Security of Corporate Information and Personal data
    • Security of human resources
Additionally OTE Group applies the General Data Protection Regulation (GDPR).The Regulation aims to the protection of natural persons’ personal data processing. OTE group implements appropriate technical and organizational measures for data security and their protection from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access and any other form of unfair processing. For more information, please visit the website