- To meet basic telecommunications needs & with increased protective measures for employees and customers
- COSMOTE recommends consumers to opt for sites and mobile apps
Selected COSMOTE and GERMANOS stores remain open today, Wednesday
March.18th, throughout Greece. The stores will operate part time with
reduced hours and with
increased protective measures for employees and visitors in order to meet consumers’ important communications needs at this difficult time.
COSMOTE and
GERMANOS stores will be open daily (Monday-Saturday) from
09:00 to 15:00.
Consumers can visit the
www.cosmote.gr &
www.germanos.gr websites to find out which stores will be open in their area.
The company recommends that consumers to use My COSMOTE and WHAT’S UP apps, as well as the COSMOTE and GERMANOS websites, to purchase products or manage their mobile tariff plans (e.g., check their balance, renew air time, purchase packages, manage router etc.) and visit stores
only for vital telecommunications services and devices repair or replacement.
To protect employees and visitors, enhanced protection measures have been taken at all COSMOTE and GERMANOS stores:
- At all stores, only up to 5 visitors are allowed in at a time. In smaller shops, only up to 3 customers can be served at a time. In each case, this is at the discretion of the shop manager and is aimed at protecting people.
- The employees of all the stores have been provided with all necessary precautions (gloves, masks).
- The indoor spaces of the stores are ventilated and sanitized systematically.
- Antiseptic containers have been placed at the entrances, cashiers and central points in all stores for use by visitors.
Our company will continue to ensure that our customers’ communication needs are met and that they receive the best possible service.