COSMOTE Wifi Calling

Full signal now even in the basement!

A new age of mobile telephony has just begun!

For you, wanting to talk even from the most difficult spots, we are the first to introduce the COSMOTE WiFi Calling service to upgrade even more your communication.

With the COSMOTE WiFi Calling service, you can now:

  • make mobile telephony calls better, faster and without interruptions
  • communicate and send SMS from any interior, exterior or underground spot via WiFi, whenever the mobile telephony signal is limited
  • consume less energy on your device, by significantly expanding its battery life
COSMOTE WiFi Calling is available to COSMOTE Mobile plan subscribers or COSMOTE Prepaid/What’s Up/ Cost Control users, and requires one of the following compatible devices (whose number will constantly increase):
  • Samsung Galaxy A3 2016 / A3 2017 / A5 2016 / A5 2017 / A6 / A6+ / A7 / A8 / A9 / A10 / A20e / A40 / A50 / A70 / J3 2017 / J4+ / J5 2016 / J5 2017 / J6 / J6+ / XCover 4 / S6 Edge+ / S7 / S7 Edge / S8 / S8+ / S9 / S9+ / S10 / S10e / S10+ / Note 8 / Note 9(1)
  • Apple iPhone SE / 5s / 5c / 6 / 6 Plus / 6s / 6s Plus / 7 / 7 Plus / 8 / 8 Plus / X / XR / Xs / Xs Max(2)
  • Sony Xperia 10 / XZ1 / XZ Premium / XZ Compact / XA2 / XZ2 / XZ2 Compact / XZ3 (1) 
  • HUAWEI P10 / P10 Lite / P10 Plus / Mate 10 Lite / Mate 10 Pro /  Mate 20 Lite / Mate 20 Pro / P20 Lite / P20 / P20 Pro / P30 Lite / P30 / P30 Pro / Y5 2019 / Y6 2018 / Y6 2019 / P Smart / Y6 Prime 2018 / Y7 Prime 2018 / Y7 2019(1)
  • NOKIA 2.1 / 3.1 / 3.1 Plus / 6.1 / 7.1 / 7 Plus / 8 / 8 Sirocco / 9 Beholder(1)
  • MLS MX 2019 / MX Notch / Rocky / Range(1)
  • Xiaomi Mi 8 Lite / Mi 9 / Redmi 6 / Redmi 6A(1)
  • Alcatel U5 /1 (1)
  • Neffos C5s(1)
  • CAT S61 / B35 (1)
  • HONOR 7A / 8A / 8Χ / 10Lite / 20 Lite / 20 View(1)
  • RAZER Phone 64GB 4G(1)
  • Lenovo Moto E5 Play(1)
  • ZTE V10 / V10 Vita(1)
(1)valid only for devices bought at the COSMOTE/GERMANOS sales network and running the latest software edition.
(2) above to 10.3 software edition


Activation instructions
 
STEP 1: Activate the service by sending the SMS WIFICALL at 1333.
STEP 2: When you receive the confirmation SMS, make sure you have the latest edition of the OS and restart your device.
STEP 3: For iPhone devices follow the settings instructions here, and for Android devices follow the settings instructions here.
 
You can also watch the relative video with the activation instructions for iPhone devices here or for Android devices here.

You can now upgrade your communication via the COSMOTE WiFi Calling service, without additional charges and additional applications!

You can see the contract terms and conditions by clicking here (only available in Greek).

 
Frequently Asked Questions

1. What is COSMOTE WiFi Calling and what does it offer?

COSMOTE WiFi Calling service combines the advantages of new technologies VoWiFi (Voice over WiFi) and VoLTE (Voice over LTE).
COSMOTE mobile telephony subscribers can make and receive VoWiFi calls and SMS when the mobile signal is limited, as long as they are within the range and have access to any WiFi network.
Moreover, mobile telephony calls via VoLTE (Voice over LTE) technology, have faster call setup and better sound quality with less energy consumption, while having  the option for simultaneous use of mobile data at 4G/4G+ speeds during the VoLTE call.

2. How can I activate the service?
3. What are the prerequisites to activate and use the service?
4. Can I use the service via any WiFi network?

5. How does COSMOTE WiFi Calling service change the way I have been making calls up to now?

6. Is there a charge for the COSMOTE WiFi Calling service?
7. I have a Cosmote Mobile Cost control tariff plan or a Prepaid (What’s Up/Cosmokarta) connection. Can I use the COSMOTE WiFi Calling service?
8. How does COSMOTE WiFi Calling service work?
9. If I move out of WiFi range while I am on a VoWiFi call, will my call drop?
10. Can I use COSMOTE WiFi Calling service outside Greece?
11. Calls to emergency numbers
12. Call barring
13. How can I deactivate COSMOTE WiFi Calling service?
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