Any contract bills, the call time price of COSMOTE Pay As You Go plans, as well as the price of the plan and any EXTRA packages used by COSMOTE Neo subscribers incur a Mobile Subscriber Fee and a Mobile Pay As You Go Fee (hereinafter referred to as “Mobile Fee”) respectively, according to L.2579/1998, article 12, with the exception of Mobile Internet plans, provided that they solely concern data use.
The Mobile Subscriber Fee amounts to 10% of the monthly bill for every connection before VAT.
The Mobile Pay As You Go Fee amounts to 10% of the provided prepaid card (call time/text/data) price before VAT, regardless of the way the service is provided, before value added tax.
The Mobile Fee is set to zero per cent (0%) for individuals aged fifteen (15) to twenty-nine (29) years of age, i.e. individuals who, during any year, have reached their fourteenth (14) year of age by the 31st of December of the previous year, and have not yet reached the thirtieth (30) year of age by that date.
For the Zero Rate to take effect, beneficiaries are required to register to the dedicated application, which is accessible via the single digital public administration gateway (gov.gr-SDG). The Zero Rate applies to one (1) connection or one (1) Pay As You Go plan per beneficiary, after the beneficiaries themselves or, in case of minors, the parents or guardians thereof, have completed their registration to the relevant application. It will be implemented to the first bill issued for contracts or to the next Pay As You Go top-up.
The Mobile Fee (10%) applies to any bills issued, and to any prepaid cards (call time/text/data) and top-ups activated by consumers from 1/1/2022 onwards. The Zero Rate applies to any bills issued, and to any prepaid cards (call time/text/data) and top-ups activated by consumers from 10/1/2022 onwards, provided that the beneficiaries have registered to the aforementioned application and in accordance with the aforementioned conditions.
No Mobile Subscriber Fee is charged for Mobile Internet contract connections. The only exception is the non-commercial COSMOTE Mobile Internet Any Way 2GB PAL and COSMOTE Mobile Internet Any Way 5GB PAL plans. Furthermore, no Mobile Subscriber Fee is charged on the top-up price for prepaid Mobile Internet connections.
For Pay As You Go connections and prepaid plans, regardless of the top-up method used, a 10% Mobile Pay As You Go Fee is deducted from the top-up price. Specifically, for €8, €13, €15, €18, €20 and €30 top-ups, the actual top-up value after any mobile Pay As You Go fee deductions is €7.27, €11.82, €13.64, €16.36, €18.18, and €27.27 respectively, including VAT. In the case of the zero rate, the original amounts (including VAT) are valid .
A 10% Mobile Fee is applied to any Balance Extension service top-ups, as well as to any bill charges for additional Voice/SMS and Data packages of both contract and prepaid plans.
With COSMOTE Neo, a 10% mobile fee is deducted from any call time top-ups, regardless of the top-up method used. Specifically, for €2, €5, €10, €12, €15, €20, and €30 top-ups, the actual top-up value after any Mobile Fee deductions is €1.82, €4.55, €9.09, €10.91, €13.64, €18.18, and €27.27 respectively, including VAT. In the case of the zero rate, the original amounts (including VAT) are valid.