If you have a problem with a good or service purchased from our online store, you may choose to use the Online Dispute Resolution (ODR) platform to find a solution in the following link : https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
The Online Dispute Resolution (ODR) platform may contact our company via the following e-mail address : cosmote.specialissues@ote.gr
IMPORTANT NOTICE: The above e-mail address is exclusively used by the Online Dispute Resolution (ODR) platform. No complaints will be answered if they are directly sent to the above e-mail address outside of the Online Dispute Resolution (ODR) platform.