To provide you with COSMOTE WiFi, we collaborate with Fon, a company working together with the major telecommunication providers of each country, creating thus the largest WiFi community in the world, with millions of WiFi spots. Fon makes it easy for its members to share their Internet connection, in order to have access to the network formed. Its mission is to cover the world with WiFi connections so that, in collaboration with the major telecommunication companies worldwide, we can all get easily connected to the Internet for free.
Each COSMOTE Home Double Play subscriber who activates the service COSMOTE WiFi turns his/her router into a WiFi spot, offering to the members of the Fon community the possibility to get connected to the Internet for free, when they are within the router’s range. The customer of COSMOTE Home Double Play gets automatically free access to equivalent spots created by other members of the community. This way, an extended network of WiFi spots is created by the customers of COSMOTE Home Double Play to be used by them.
You only must fill in your username and password the first time that you get connected to the free COSMOTE WiFi Fon network via a specific device. From then on, you will get connected automatically, as with all the WiFi networks saved in our mobile devices.
The free application, available for Android and iOS devices, offers you the possibility to:
- Get automatically connected to a WiFi spot
- Test the speed of your connection
- Save your favorite WiFi spots so find them even when you are offline
- Receive a notification when you are connected to a WiFi spot
- Have access to a practical map of the WiFi spots so that you can locate them and get connected in the easiest way
Absolutely! The service has been designed and created in such a way as to ensure your connection’s integrity and security from malevolent visitors. Specifically, your home’s private/local network is completely distinct/different from the public wireless network (COSMOTE MyWiFi Fon) available for public use. Each visitor of the spot gets a different public IP address. Therefore, the visitors of the WiFi spot cannot have direct access to the local network, restricted to your personal use.
No, as you are not “losing” forever the part of the connection you are sharing. The only case in which you might experience a slower downlink speed is when 2 visitors are simultaneously connected and are executing demanding tasks (i.e. file downloading, video streaming). In this case, the maximum possible downlink speed that each visitor can have at given times is 1 Mbps, while the maximum number of visitors/users simultaneously connected to a WiFi spot is 2.
No. All you need is the compatible equipment (router) we provide with each COSMOTE Home Double Play connection.
We provide the following routers which are compatible COSMOTE WiFi:
ZTE H108NS (for ADSL connections)
ZTE 931VII (for VDSL connections)
Speedport W724 (for VDSL connections)
Speedport Entry 2i (for ADSL/VDSL connections)
Visit one of our COSMOTE or GERMANOS stores or call free of charge at 13888 from a landline and submit a request of equipment (router) replacement due to COSMOTE WiFi. At the same time, ask us to activate COSMOTE WiFi.
The activation request is executed within 24 hours. Then – as long as you have your router connected –, a second wireless network (SSID) named COSMOTE WiFi Fon starts operating and you automatically gain free access to the WiFi spots of the community in Greece and abroad.
To have access to other WiFi spots, your router must remain in operation, so that the part of the network available for this use is accessible to other users of the service.
Besides Greece, Fon operates in the following countries, in collaboration with the corresponding telecommunication companies:
Great Britain (BT)
Romania (Telekom Romania)
South Africa (MWEB)
South Korea (KT)
Our customers who are active members (i.e. they share via the COSMOTE WiFi service part of their connection) have the possibility to get connected for free to any WiFi spot of the Fon network in the above countries. For more and regularly updated information about the countries of the Fon network, visit the Fon webpage.
After 30 consecutive days of turned off router or turned off WiFi interface, you cannot be connected to other spots. As soon as you reconnect/reactivate your router, you recover automatically your right to be connected to the spots. However, in order to contribute to the community, we suggest that you always have your router on.
You can enter cosmote.gr, login at “My Account” for your landline, and find your username or change your password. Alternatively, you can call free of charge at 13888 from a landline (by selecting Technical Support/Internet) and ask for your username and a new password to be sent with an SMS.
Yes, but only up to two devices can be simultaneously connected under the same username and password.
Call free of charge at 13888 from your landline (by selecting Technical Support/Internet).
Enter cosmote.gr, call at 13888 or visit one of our COSMOTE or GERMANOS stores, and we will transfer your landline to our network and activate the COSMOTE Home Double Play plan that suits you, so that you can surf for free outdoors as well via COSMOTE WiFi.
For a new landline, there is a one-off activation charge of €36,38.