COSMOTE Double Play Fiberspeed Plans
The optical fibers of COSMOTE Fiber come closer to you. They come to your plug!
COSMOTE Fiber, the largest fiber optic network of the country, brings superfast speeds that reach 200Mbps in order to have an incomparable Internet experience!

Now, the Fiber To The Home, infrastructure brings 100% optical fiber to your plug at home! So, for the first time, you will have 100% guaranteed speed in order to download in seconds, online gaming, watch HD video and have all your smart devices online simultaneously, as you never have before!
Availability Check
COSMOTE Fiber brought fast Internet to the city & to your neighborhood.
Now, for the first time, we bring 100% optical fiber to your home!
COSMOTE Fiber
is in your city
The fiber optic network covers the entire country and reaches your city – in OTE’s Local Exchange – via the core network that currently exceeds 43.000 kilometers. So, if your house is close to the specific Local Exchanges of OTE, you can, via VDSL technology, have speeds up to 50Mbps.
 
COSMOTE Fiber
is in your neighborhood
From OTE’s Local Exchanges, the optical fiber passes through your city and reaches the telecommunications cabinets – the PCPs – that you can see in many spots in your neighborhood. From there, it can reach your house via a VDSL connection with speed up to 50Mbps, while, via Vectoring & Super Vectoring technologies, you can enjoy speeds up to 100Mbps and 200Mbps respectively.
 
Now, COSMOTE Fiber
is in your home with 100% optical fiber
For the first time, the optical fiber comes from OTE’s Local Exchange directly to your house, without any of the intermediate materials that were used until today! Therefore, you can enjoy all the advantages of a 100% fiber optic connection, namely superfast speeds that in the future will reach 1Gbps!
 
See the procedure for installing
optical fiber all the way to your home!
 
Building Inspection
ΟΤΕ’s Engineer, upon agreement with you & the manager of your apartment building (if you live in an apartment building), visits the building and draws the study for the implementation of an optical infrastructure
Estimated duration: 10 business days
 
Optical Infrastructure Construction
The authorized ΟΤΕ partner, upon agreement with the manager of the apartment building, begins constructing the optical infrastructure of the building.
Estimated duration: 20 business days
 
Implementation of Home Interconnection
The same partner, upon agreement with you, proceeds to the installation of optical fiber in a fiber plug inside your house.
Estimated duration: 10 business days
 
Service Activation
Finally, ΟΤΕ’s Engineer comes to your house, installs the appropriate equipment and activates the service.
 
*Estimated times are indicative of the work of COSMOTE affiliates.
Enjoy speeds of 100 & 200Mbps,
with Fiber To The Home, infrastructure at a lower cost
via the Superfast Broadband action!
Superfast Broadband is an action of the Ministry of Digital Policy, Telecommunications and Media that subsidizes the Plans COSMOTE Double Play Fiberspeed 100 & 200Mbps with the technological infrastructure Fiber To The Home. This subsidy concerns the one-off connection cost of €48 and the monthly fee of the connection set at €13/month for 24 months.
At this moment, the infrastructure is available in specific areas of the Municipalities of Palaio Faliro, Vironas, Kaisariani, Marousi, Cholargos, Kalamaria Tessalonikis, Kalamata and Larissa but it is constantly expanding.

To see if you are eligible for the subsidy and get a voucher, go to http://www.sfbb.gr
The fiber optic speed ensures an incomparable Internet experience
 
Faster
Downloading & Uploading
You can download whatever you want, such as large-volume files, music and videos, up to 8 times faster, while the uploading takes seconds.
 
Super online gaming experience
without delays
Now you can face every online “challenge”, without any interruption, acting fast and effectively!
 
All devices
are simultaneously online.
Televisions, laptop, smartphone, video game consoles and many more devices can be simultaneously online in order to do more, in less time.
 
Uninterrupted
HD Video Streaming
You can enjoy live streaming in high definition and on demand video with higher resolution, even if someone is video streaming via the same connection at the same time.
Pick one or more uses and
watch your everyday life changing!
Download
 
Blu Ray Movie
(3,5GB)
 
Music
(750MB)
 
Gaming
(2GB)
Upload
 
Photo Album
(100MB)
 
Video
(150MB)
Streaming
 
HD video
(1,5GB)
 
 
 
 
 
24 Mbps
 
 
 
 
 
50 Mbps
 
 
 
 
 
200 Mbps
Advantages of COSMOTE Double Play plans that you won’t find anywhere else!
The only plans with Real Speed Guarentee
With Real Speed Guarantee available to all plans with speeds from 50Mbps and higher, during the purchase of the plan we can guarantee:
the speeds that you will enjoy at your house, from lowest to highest,
• that, if there is a difference between the speed of your router and the one we guaranteed to provide, we will make every effort to improve your connection and if you are not satisfied with the result, we will transfer you to the plan with the next lower speed, without any additional charge. All this simply by calling 13888.
Even higher speed with
the boost of the COSMOTE 4G network
Via the exclusive and innovative service COSMOTE Home Speed Booster you can combine the speed of your landline and mobile connections. Therefore, if the speed of your landline Internet cannot exceed 50Mbps, you can increase it up to +60Mbps.
Learn More
Strong signal everywhere in the house
The final Internet speed you enjoy when you are at home does not depend solely on the sync speed of your router, but on the particularities of your house as well. For this reason, we provide the appropriate equipment that will improve the coverage of your WiFi.
See the available products here
Your home's WiFi follows you everywhere!
With the exclusive service COSMOTE WiFi you have the option to connect, without charge, via WiFi, to more than 500.000 points in Greece and to more than 23 million points around the world.
Learn More
Ultimate Internet security in all devices
COSMOTE Total Security is a complete solution for the online protection of up to 5 devices (PC, Laptop, smartphone & tablet), with Anti-virus, Firewall, Anti-spam, Banking Protection, Parental Control, Browsing Protection and Mobile Finder.
Learn More
See now which
COSMOTE Double Play Plans
are available in your area!
Availability Check
FAQs
1. What is the fiber optic network?
The fiber optic network is a cutting edge technology for Internet access. It allows data transfer at the speed of light, via cables with extra thin glass threads, called optical fibers. This results in new, extraordinary speeds that in the future can reach up to 1Gbps.
2. What are my download and upload speeds in COSMOTE Fiber network?

  

Download

Upload

Fiber (200Mbps)

200 Mbps

20 Mbps

Fiber (100Mbps)

100 Mbps

10 Mbps

Fiber (50Mbps)

50 Mbps

5 Mbps

3. How will I be informed if at my area the Fiber To The Home infrastructure will be available?
By July 2018 the programs COSMOTE Double Play with infrastructure Fiber To The Home, meaning that optical fiber is reaching directly inside the house and business, are available in certain areas of the municipalities of Palaio Faliro, Vironas, Kaisariani, Marousi, Cholargos, Kalamaria Tessalonikis, Kalamata and Larissa which will continuously increase. You can check the availability in your address here.
4. What does it mean 100% guaranteed speed?
The technological infrastructure Fiber To The Home (FTTH) will consist of 100% optical fiber, i.e. the optical fiber will reach up to house or business socket, without the intervention of any other material, as it happens in cases when the optical fiber reaches the cabin of the neighborhood (FTTC) or the city center of the area (FTTE). This guarantees that you enjoy the ultimate speed performance without any loss or interruption.
5. In what does the speed 100Mbps with Fiber To The Home infrastructure differs from the 100Mbps speed via other infrastructures?
The difference lies on the technological infrastructure which affects the real time with which it synchronizes the router. In cases when the optical fiber reaches up to the cabin of the neighborhood (FTTC) or the city center of the area (FTTE), we are committed for the real speed that you will enjoy- from the highest to the lowest- and you have the option to know it, prior to your final decision for the program purchase. In case of a connection with optical fiber up to the house (Fiber To The Home) no copper intervenes and there is no loss of speed that finally the user enjoys.
6. Are there specific criteria in order to qualify for the Superfast Broadband subsidy?
According to the announcement of the Ministry, two conditions must be met: (a) the address to which you want to install this connection must support speeds of 100Mbps and higher via Fiber To The Home infrastructure and (b) you must be a private individual or a freelancer. To see if you are eligible for the subsidy go to www.sfbb.gr/LandingPage
7. When will the service Fiber To The Home be available in my area (now it is not)?
The expansion of the Fiber To The Home network is a project that requires great effort, time and huge investments. Until 2022, we aim to bring the optical fiber to 1 million homes and businesses. In order to be informed on addresses that already have infrustructure Fiber To The Home go to www.sfbb.gr/LandingPage
8. What is Real Speed?
The real Internet access speed is the speed with which your router is connected to the COSMOTE Fiber network via the plug (sync speed). The sync speed depends on how far your house is from OTE’s Local Exchange or from the Telecommunications Cabinet of your neighborhood as well as on the quality of the cables of the network and of the building you live in. These factors are assessed and the suitable plan is suggested during your online order in cosmote.gr, by calling 13888 or by visiting an OTE Shop.

This speed is the only one we can guarantee, since the speed that you ultimately enjoy via WiFi when you use your Smartphone, Tablet, console or laptop is affected by many exogenous parameters that are impossible to control. For example the type and features of the device you use to connect, the construction and layout of your house or business, home appliances such as microwave ovens, televisions, refrigerators that affect the WiFi signal etc. These factors affect – sometimes more, sometimes less- the final speed on your device but, in any case, the most likely scenario is that it will be lower than the sync speed of your router.
9. How can I see the real Internet access speed I have at my house?
If you are a COSMOTE customer:
Go to the router webpage (http://192.168.1.1/) from a device connected to your home network and click on “Status Information”.

If you are a new customer,you can :
  • Order Online here here and then one of our representatives will call you to inform you of your real connection speed

  • Visit any ΟΤΕ Shop

  • Call 13818.

10.To which plans does the "Real Speed Assurance" apply?
It applies to all plans with speeds of 50Mbps and higher.
12. How can I check the sync speed of my COSMOTE Router and how different this speed is from the one I was guaranteed at the point of sale in the context of the "Real Speed Assurance"?
If you have activated a COSMOTE Double Play Fiberspeed plan, you can check your COSMOTE router and see your actual sync speed in two different ways:
  • go to My COSMOTE from anywhere you are, click on Landline and then on “Check Speed”
  • 2. At your house, go to the router webpage from a device connected to your home network and click on “Status Information”
If this speed is lower than the Real Speed Guarantee, contact a technician at 13888 to find out how to improve it.
13. Is the speed measured via an online measurement tool (f.i. ΟΟΚLΑ) different from the sync speed of the router?
Yes, it is different and usually equal to or lower than the sync speed.

Internet tools for measurement of connection speed (f.i. OOKLA) measure the speed with which your device (f.i. Tablet) accesses the Internet via wireless connection, whereas the sync speed of your router (real speed) is the result of a measurement carried out via the wired connection of your pc to the router (see more in question 9).

If the sync speed of your router is lower than the real speed, contact a technician at 13888 to find out how to improve it.
14. I contacted 13888 but, unfortunately, due to the wiring in my house the technician was unable to improve my speed in order to meet the one I was promised at the point of sale in the context of the Real Speed Guarantee. What can I do?

You can contact COSMOTE@YourService here, the service that provides high quality and specialized support and a qualified technician will visit you and examine the particularities of your house in order to come up with the optimal solution for improving your speed.

Alternatively, you can call 13888 (without charge from a COSMOTE Landline) and request information on the option to be included in the same plan of the next lower speed. For instance, if you have a COSMOTE Double Play 50 L Plan you can acquire the commercially equivalent plan COSMOTE Double Play 24 L.

15. Do I need to change router in order to connect to the new high speeds?
If your router is not compatible with the speed of the selected plan, the point of sale will make sure you get a new, compatible COSMOTE router.
16. If I don't connect the compatible COSMOTE router, will the synchronization speed be affected?
A compatible router is required in order to get the maximum possible speed of the plan you have selected. Therefore, if you don't connect the compatible router, the synchronization speed will be lower. The point of sale or customer service will consult you accordingly for compatible routers.
COSMOTE Double Play Fiberspeed Plans are provided by ΟΤΕ.
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