Free Roaming

All COSMOTE subscribers communicate in Europe in the same way they do in Greece!

Regardless of where you are travelling within the European Union, you can use the free talk time, available MB and SMS of your plan without any additional charge, as if you were in Greece! 

In particular, the following apply:

Outgoing calls: 

  • You use the airtime of your tariff plan or bundle (to third party national networks or to all) for calls within the European Union, without additional charge.
  • If you do not have available airtime, you are charged according to the national charges of your plan for calls to third party national networks.
Incoming calls: 
  • The calls you receive when you are within the European Union are free of charge and do not consume the embedded airtime of your tariff plan or bundle. 
Data Usage:  
  • You use the free MB of your tariff plan or bundle in order to browse the Internet or any other application that requires data, without additional charge.
  • If you do not have available MB you are charged according to the national charges of your tariff plan.
  • A fair usage policy limit applies on the MB you can consume for free within the European Union. Please see the related table, in the Packs with fair usage policy section, below.
  • As soon as you consume the free MB available for use within the European Union you will be notified via a text message.
  • If you have available MB from a different plan or bundle for free usage within the European Union these MB will be consumed first and then the usage of MB beyond the aforementioned limits will start at an additional charge of 0.00372€/ΜΒ.
  • If you do not have available MB from a different plan or pack for free usage within the European Union, then the MB beyond the aforementioned limits will be consumed at an additional charge of 0.00372€/ΜΒ

See which programs / packages have a fair use policy here.

Sending text messages (SMS):
  • You use the free SMS of your plan or bundle (to third party national networks or to all) in order to send text messages within the European Union, without additional charge.
  • If you do not have available SMS you are charged according to the national charges of your plan to third party national networks.
  • The receipt of SMS & MMS within the European Union is not charged.
The aforementioned prices include 24% VAT. Moreover, a Mobile Telephony Subscribers Fee of 12%, 15%, 18% or 20% shall apply depending on the total amount of the monthly bill (prior VAT) per mobile connection for contract subscriber. 

Which packs are not consumed within the European Union? 

You cannot consume talk time & SMS to COSMOTE mobiles, landlines and to intracompany and WHAT’S UP destinations. The talk time of the pack After Dark 5000’ as well as the MB of the pack After Dark 10GB are also excluded. Moreover, if you are registered in the student offer you cannot consume the talk time/SMS of the Student packs. Finally, you cannot consume plans that are provided free of charge as part of promotional actions.

Which calls are excluded from Free Roaming?
What happens if I remain abroad for a longer period?  
Is Free Roaming within the European Union available to all?  
In which countries does Free Roaming apply?