Website section | Changes |
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Introduction (which data subjects this Privacy Notice is about) | Reference was added to roamers, as well as subscribers of other operators, who receive incoming calls from OTE/COSMOTE subscribers. |
What personal data do we process? (Articles 1 & 2 in text) | Data categories are described in detail and new categories are added (promotional data, survey data, voicemail, undelivered sms) |
For what purposes do we process your personal data? (Article 3) | More detailed description of the purposes of processing is added. In particular: a) data processing for contract purposes is described in more detail b) data processing for credit control purposes base on OTE/COSMOTE legitimate interest is described in more detail, especially for cases where credit control cannot be performed using information already available to OTE and COSMOTE (e.g. in case the potential customer has never been an OTE/COSMOTE subscriber) c) reference is added to data processing though CCTV systems to our stores, as well as for the improvement of call center services through the sample audit of recorded communications d) reference was added to data processing performed, in order to offer our subscribers extra benefits in case of emergency ε) cases of compatible further processing are described more thoroughly. The case of using anonymized/aggregate data for the promotion of scientific research, as well as for the development of innovative products and services. |
How will we contact you for promotional purposes? (Article 4) | Mostly verbal improvements were made |
Who will process your personal data? (Article 5) | Mostly verbal improvements were made |
How long will we keep your personal information? (Article 6) | Data retention periods per data processing purpose are described in more detail. Retention periods of traffic and location data, which are processed for telecommunication’s fraud prevention purposes, for transmission to the competent judicial authorities, of voicemail, of sms/mms which were not delivered, of recorded communications and of Survey Data. |
What are the measures we take to protect your data? (Article 7) | No changes |
What are your rights regarding your personal data? (Article 8) | The reference to the submission of a copy of the identity card has been removed. |