For the first time, for 30 & 50Mbps speeds, you will be able to know the real speed of your connection before buying it . A specialized representative at our stores, at 13818 or at cosmote.gr will inform you about the lowest and highest speed you will actually have in your business during the process of buying the program.
Ιf however, according to your router, your speed is not that of the Real Speed Assurance, then you can contact us at 13818. We will do our best to improve your speed. If you are not satisfied you will be able to switch to the program of the lowest speed without any extra charge.
Ιt applies to new and existing customers with speeds up to 30 & 50Mbps plans, exclusively via the use of the appropriate COSMOTE equipment. The customer can pass to the plan available in the market with the next lower speed, without differentiating the characteristics provided for talk time in the original plan. There is no release fee for the original plan.