FAQ's

How can I activate services and packs?

Via My COSMOTE App or via a free call to 1330 or by visiting one of COSMOTE & GERMANOS shops.

What are the main COSMOΚΑΡΤΑ bundles?
Where can I see my available cash balance, talk time, SMS & MB?
How can I Top Up my balance?
How does the automatic activation of the pack work?
How can I deactivate the service of the automatical activation of a bundle?
How can I choose to automatically activate other bundle and what options do I have?
What apples to the service COSMOTE My Internet?
How can I include COSMOKAPTA in COSMOTE One?
What is the validity period of the connection?
How can I change the language from English to Greek?
What is the customer service phone number?