2. What happens after the offer expires?
Every time you top up your balance, a €10 COSMOKAPTA COMBO package will be automatically activated, offering you 300’ to all national networks, 300’ to COSMOTE, 400ΜΒ & 200SMS.
4. Is COSMOTE going to contact me after I place my order?
Yes. Within one working day after you place your order, a COSMOTE Customer Service agent will contact you at the phone number you have submitted, and ask you to email a copy of your ID as well as any other details required to complete your order to: firstname.lastname@example.org.
6. How will I pay for my top-up card?
Your top-up card will be paid to the courier on delivery, at no additional charge. Payment can be made in cash or via credit or debit card, since the courier agent carries a POS terminal.
14. How many connection packages can I order?
You can only order one connection package at a time. If you want more than one packages, you will need to repeat the form filling procedure.
Please note! You may not have more than 20 mobile pay as you go connections registered to you across all mobile phone service providers in Greece.
16. Can I switch to COSMOKARTA and keep the number I am already using?
Yes, you can! When we call to confirm your order, please let us know you would like to keep your number and we will take care of everything else! However, make sure that the number is registered to you, or else the National Reference Database for Portability (NRDBP) will reject your number portability request.