We send personalized promotional messages:
- based on your individual profile of the subscriber / service user of electronic communications, which results from the processing of your personal data after your consent see section "3.2 We process your personal data based on your consent."
- promotional messages for similar products and services, with those that you already have after the limited processing of your personal data, described in section " 3.3.1 For the direct commercial promotion of our similar products and services" and takes place based on our legitimate interest.
In the second case, the promotional messages are sent based on the provisions of article 11 of Law 3471/2006 and specifically are sent provided that you have not objected to the sending of such messages during the conclusion of the contract between us or upon receipt of the messages (e.g. via unsubscribe mechanism ).
You can receive promotional messages in the following ways:
i. via
sms to your mobile number or to another mobile number that you have provided
ii. via
email, to the email address you provided to us (eg when concluding the contract or activating your e-bill).
iii. in
other similar ways (eg via push notifications )
We note that each separate service of OTE Group, which is governed by terms and for which a separate application (mobile application) has been developed, such as 11888, BOX, COSMOTE Insurance, applies a separate policy/procedure for sending advertising and informative messages and notifications. For further information, we refer you to the relevant Data Privacy Notice of the respective application, which includes information regarding the ways of deactivating the relevant notifications and the management of your options.
iv. In addition, we promote our products and services to you by
phone. Of course, if
you do not wish us to call you for advertising purposes, you should
register your mobile number in the Register of article 11 of Law 3471/2006 (ie Mitroo of Article 11), which is kept for fixed and mobile telephony. More information about the Registry, as well as how to register or unregister from it can be found
here.
In case you do not wish to receive promotional SMS and/or emails, you can change your options, any time, in the following ways i) via MyCOSMOTE app, ii) at https://my.cosmote.gr/selfcare, iii) via the COSMOTE store network or COSMOTE customer service and iv) as mentioned
here.
Changing your choices about sending promotional messages
does not affect:
- to send you information messages for the purposes of servicing your contract, in accordance with paragraph 3.1 of this privacy notice,
- to send you promotional messages from other services of the Company (e.g. BOX, 11888 giaola, Cosmote insurance) that you may use.
- to send you notifications (notifications) from Company’s applications. For information on sending notifications, please refer to the Data Privacy Notice of the respective application.