Cosmote
Cosmote
COSMOTE@YourService
A specialized service
for whatever you may need.
Enjoy an integrated pack of solutions, for all minor or major issues
that may arise, at your home or at your business.
COSMOTE@YourService is a new, innovative Customer Servic
that covers a set of activities and new technological solutions,
as well as an integrated pack for support and repair of specialized issues.
We have the solution to your every need!
 
COSMOTE Home Connect Infrastructure Works & Connected Devices
  • Installation and setting of wireless devices
  • Construction of Internet & data network cabling
  • Installation of network equipment such as WiFi repeater, access point, switch
 
PC / LAPTOP SUPPORT
  • PC & internet security
  • Software / application / OS upgrade & support
  • Virus Management / antivirus installation
  • Port forward settings (camera controls)
  • Coaching
  • Repair fault in your PC or laptop
 
Support & Settings of Mobile Devices
  • Ε-mail set-up
  • Create account ID
  • Content (photos, videos) transfer
  • Back up / Restore
 
Home Entertainment
  • Setting of gaming consoles, NAS etc.
  • Infrastructure installation for Home Cinema (e.g. speakers installation)
 
Smart Home
  • Installation and setting of the service and of COSMOTE Smart Home
 
COSMOTE TV / Satellite Internet
  • Installation of the services COSMOTE TV via Satellite and Satellite Internet
 
Professional Services
  • Construction of data and voice network cabling (imprint and certification)
  • Rack (cabinet) installation and interconnection to the company network
  • Installation and configuration of wired and wireless networking equipmen
  • Option to train the employees of your business to use COSMOTE Digital Office
  • Installation and configuration of COSMOTE Digital Office
You can enjoy the support
you need, wherever you are.
 
At Home / Office
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At the Shop
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Remotely,
via telephone support
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Via video call
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At Home / Office
With the COSMOTE Home Connect service, one of our certified partners,
comes directly to your place, undertaking to provide a solution to telephony and
Internet issues that you face, but also to any kind of internal networking issue
(infrastructure works) that may arise.
 
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At the Shop
At COSMOTE shops, our expert will provide solutions
for whatever you need, from the simplest to the most complex matter.
Remotely, via telephone support (Remote Support)
With one phone call, one of our expert advisors will guide you step-by-step
or undertake to solve on your behalf issues such as a simple setting on your mobile,
or a complex networking of your devices.
Via chat
For those of you who prefer written communication, one of our representatives will be happy to talk to you, via chat, to help and answer all of your questions about the devices you have, the connection to the network and anything else that bothers you.