Purchases on Apple iTunes

Apple purchases are now made easier with COSMOTE

Do you have an iPhone or iPad?

Online purchases from Apple Stores now become easy with direct billing to your COSMOTE mobile bill, without using a credit or debit card.

It’s so simple:

  • Choose “Mobile phone” as a payment method for all Apple purchases
  • Purchase applications and content you want easily and safely
  • All purchases will appear on your next bill.

For more information please visit: https://support.apple.com/en-us/HT205102

* Applications and content from Apple stores are not COSMOTE products.

Frequently Asked Questions

1. Which customers are eligible to purchase apps and content from Apple iTunes by charging their COSMOTE mobile bill?

Eligible customers are:

  • COSMOTE Residential Postpaid & Cost Control subscribers
  • COSMOTE Business Postpaid, Cost Control subscribers & individual accounts or Split Bill.
For Business customers a special request must be made to COSMOTE Customer Service (13818) by the company legal representative before any purchases can be made.

COSMOTE prepaid subscribers are not eligible.

2. Is it possible to block Apple iTunes charging on COSMOTE bill?
3. How can I select a payment method on Apple iTunes?
4. I have already activated another payment method. How can I add my COSMOTE bill as a payment method?
5. I have added my COSMOTE bill as a payment method to Apple iTunes. How can I remove it?
6. On my COSMOTE bill, where do my Apple iTunes purchases show up?
7.What if I change my mind? May I request a refund?
8. How can I contact Apple iTunes by phone?
9. I see a charge with my Apple iTunes report that I do not recognize. What should I do?
10.Can I activate parental control measures on Apple iTunes?
11. Can I make purchases using my Mac or iPad and charge my COSMOTE bill?