We offer a wide range of Support ICT services that consist of a combination of cloud, virtualization and secure access technologies in order to deliver support and maintenance both on the infrastructure and on business application level.
The support services can include solutions related to :
- Help Desk
- Service Desk
- SLA monitoring
- Call Center.
Monitoring and reporting are part of the supporting functions which are crucial for the Support services offering
The service is provided by OTE S.A.