Tetra Services

COSMOTE Tetra services provide Business Group Voice & Data, custom to your operational needs that can be fully integrated into your working environment. They provide real time, constant inter-communication, between all human and mechanical resources, while management and workers maintains common operational awareness and control.

TETRA technology is the world’s leading standard for Group Voice & Data Communication and is the most reliable solution worldwide for Business and Mission Critical Group Communications for PMR, PAMRs.

COSMOTE Tetra Services offers to your business its own reliable, closed radio network for group communication, with all the benefits of fixed and mobile telephony.
It’s the only effortless, safe and pre-licensed solution for Group Call communication in Greece. Our key advantages are the option for immediate group calls, command and control, air encryption, security features for discrete communication and non-internet business data applications. Finally, you can select your custom COSMOTE TETRA user devices from the largest and widest list, in cooperation with all leading market manufacturers.

Voice and data transmission is achieved simultaneously via Tetra wireless devices , whereas the option for multiple cooperating user groups is also provided. And all the aforementioned can be achieved easily, fast, in an economical and reliable manner!

The service is provided by OTE S.A.

Service Coverage

There is extensive radio coverage in population concentration points and in the national road network. It is worth mentioning the coverage reaches up to 70% of the Greek population, a percentage that constantly grows according to demand for Tetra services.

The covered areas are:

Athens
Thessaloniki
Patras
Pyrgos
Chalkida
Volos
Thiva
Kavala
Corfu
Crete
Motorway connecting Olympia - Patra - Athens - Thessaloniki.

Who needs it

COSMOTE Tetra services are addressed to:

Public Safety, civil protection & Health related organizations
Organizations of urban transport and ports agencies
Public Utilities
Public Services - OTA - Embassies
Companies providing transportation services
Companies providing security services
Airport management entities
Shipping, construction & engineering companies
Tourism industry and airlines
Road assistance, logistics, transport, distribution of products companies
Industries – Manufactures
Professionals or companies who want to create mobile, closed groups of communication within mobile users

Advantages

COSMOTE Tetra Services combine:

Secure, flexible and high-quality communication
Economical tariffs for professional wireless group communication
Joint benefits of mobile telephony and radio networks.
Simultaneous transmission of voice and data
Emergency calls and ability to use specifically
Direct communication between terminals outside the network (DMO)
Ability to communicate using the same TETRA device outside TETRA network with fixed and mobile, national and international telephone networks
Ability to set different priorities of Communication
Ability to communicate in closed groups of users, using a common communications infrastructure and common frequencies, safely, without users engage with each other's separate radio network
Terminal devices and infrastructure by large manufacturing firms
Only solution that doesn't require regulator's authorization, installation and maintenance for radionetwork operation.

Packages

New customers need at least 3 TETRA connections for a minimum of 12 month period, while for 100 connections and over there is a 10% discount on the connection charges.
The packages are offered depending on:

The business needs for group voice or/and data services
Customization of your radio services according to your business operational needs. The Tariffs of OTE Tetra Services were created focusing on the total service of your business and enabling you, if you wish to:
Incorporate the cost of TETRA terminals in your monthly bill, with commitment extension. .
Have unlimited communication within groups of users.
Select voice or data or voice and data plans, depending on your needs.

COSMOTE TETRA tariffs are the most cost effective solution compared to similar services provided by other technologies (analog or digital Professional Mobile Radio solutions).

Services & Equipment

Voice Services (indicative):

Group call(point-to-multipoint) without geographical restrictions
Individual / Private call (point-to-point)
Emergency call
Broadcast call
Direct Mode Operation (DMO)
Possibility of interconnection with networks of Fixed and mobile telephony
Connectivity to customer ‘s PBX
Excellent voice quality with fast call recall
Direct Priority call
Barring of Incoming / Outgoing Calls

Data Services (indicative):

Status Messages
Short Messages (SDS )
Data Transmission in packets

And a host of applications (among others):

Automatic vehicle location and fleet management (AVL)
Transfer of Information and alarm signal to the centers of monitoring & control
Wireless access to databases (servers' services, data centers, warehouses, etc.)
Extracting information from centers (Computerised, warehouses etc).

Users of COSMOTE Tetra Services, depending on their needs and any special conditions of their work, they can choose the appropriate terminal device type.
Portable units are available in light and heavy type, and dispatcher consoles to monitor terminals and car devices.

Best performances

Olympic Games "Athens 2004"

An outstanding performance was offered by COSMOTE Tetra Services that served all the needs of radio communication of user groups during the Games of ATHENS 2004, of the Athens International Airport, the Port of Piraeus, Attiki Odos, the Underground railways etc.

Throughout the month of August 2004 and the whole of the Olympic cities used 44 base stations in Athens and 23 in the rest of Greece. A total of 11 million calls were held compared with 4.7 million in April 2004, before the period of Olympic preparation, without any operational problem.

How to get it

Please contact your Account Manager or COSMOTE Corporate Customer Service at 13818 or the following numbers: Tel: 210-611 5937.