Data Center

Coca-Cola HBC:
 
A state-of-the-art Data Center at the disposal of the 28 countries of the Group
 
The need
Coca-Cola HBC satisfied the need for a state-of-the-art Data Center in Greece by assigning its implementation, following an international tender, to OTE Group. It is a large-scale and complex project that aims to facilitate the business IT applications of Coca-Cola HBC employees in the 28 countries in which it operates.

With the new state-of-the-art Data Center, Greece becomes the foundation for one of the key operations of Coca-Cola HBC Group, since it now supports the overall business operations for all productive systems.
The solution
The project was successfully implemented and delivered by OTE Group within the scheduled timeframe and without interruption of the business operation.

Its implementation started with the transfer of the systems in OTE Group infrastructures and ended with their complete migration. Moreover, OTE Group with its expert staff will have the responsibility to manage, operate and support the Data Center for the next 5 years.

More specifically, it will serve operations such as Customer Relationship Management (CRM), Call Center and other, the most important one being Enterprise Resource Planning (ERP) since Coca-Cola HBC receives more than 18.5 million orders annually. At the same time, the operation of a back-up Data Center has also been planned.
The benefits
For the state-of-the-art Data Center of the Coca-Cola HBC Group, the IT Operations Director of the Group Mr. Galip Onar stated:

“We are particularly pleased with the completion of this major investment in Greece which adds value to our Group and highlights the prospects of the country. Today, some very important operations of Coca Cola HBS are supported in Greece by one of the largest Data Centers in Europe”.
International Recognition
The project for the state-of-the-art Data Center represented the country via the Federation of Hellenic Information Technology & Communications Enterprises (SEPE) in the international IT awards WITSA Global ICT Excellence Awards 2016, and won a Merit Award in the category “Private Sector Excellence Award”.

The awards are held every two years by the World Information Technology and Services Alliance (WITSA) and the World Congress on Information Technology (WCIT) and their aim is to honor the organizations that have accomplished great progress in the use of IT and Communication Technologies for the benefit of the society, the Public Sector, a business or an individual.