Intelligent Network Services
Intelligent Network Services
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COSMOTE One Phone - 801
Simplify communication with your business customers and upgrade your services via memorable numbers of the form "801 801 XXXX" or "801 11 XXXXX". 
The customers call your business number COSMOTE One Phone -801 with local charges.
 
The number COSMOTE One Phone - 801 consists of the characteristic prefix: 
801 801 + one 4 digit number 
or
801 11 + one5 digit number
For the convenience of your business clients, the 4-digit or 5-digit number can be translated in words e.g the number 8294 can be translated into a TAXI.
 
Calls are routed to predefined numbers that serve your business needs, depending on the region of origin of the call, day and time, etc. 

Τhe service is provided by OTE S.A.
Who needs it
OTE One Phone – 801 service is aimed at companies that want to provide the best customer service experience.
Specifically, it is addressed, but not limited to companies that want:
  • Centralized tele-sales
  • Ability to serve part or all the requests of their customers by telephone
  • Broader coverage
Today, OTE's One Phone service is used by: 
 
Banks, Real Estate Agents, Taxi companies, Insurance companies, Hotels, Cinemas, Airlines, Travel Agencies, Telemarketing companies, Slimming and beauty institutes, Shipping & Transportation companies etc.
 
 
Number Categories
The numbers of OTE One Phone - 801 are divided into two categories: 

The memorable numbers: 801 801 + a four-digit number 
According to the four-digit number that follows the 801 801 prefix, are divided into:
  • Platinum 1 (the following eighteen numbers: 1000, 2000, .........., 9000, 1111, 2222, .........., 9999)
  • Platinum 2 (all the remaining numbers)
Τhe memorable numbers: 801 11 + 5 digit number 
According to the five digit number that follows the 801 11 prefix, are divided into:
  • Gold (of the form 11111, 22222, ....., 99999 or 10000, 20000 , ....., 90000)
  • Silver (of the form 11000, 22000, 33000 or 12000, 13000, 14000 or 12345, 23456, 34567)
  • Simple (all other numbers)
Advantages
For your Business
  • You create a virtual branch anywhere in the country.
  • You get an open line of communication with your customers and partners.
  • You promote your business activities more effectively, with the use of a single telephone number all over the country.
  • You increase your calls and therefore your sales.
  • You have a direct and constant contact with your employees in Greece  and abroad.
  • You route the calls wherever you want, depending on their origin, the day, and the time.
  • You incur a small cost for a high value service, with the ability of planning the monthly cost of the service.
For the customer of your business
  • Knows a single and easy telephone number to communicate with your business.
FAQ
What is the difference between OTE Free Phone - 800 και OTE One Phone - 801?
These are both easy to memorize numbers where OTE Free Phone – 800 begins with 800 while OTE One Phone – 801 begins with 801. For the calls of OTE Free Phone – 800, only the called party pays, while for calls to OTE One Phone – 801 the caller is always charged a local-call charge and if there is a difference (in case the call is long distance) the called party pays for the difference. 

Where can the calls of OTE One Phone – 801 be routed? 
To any telephone number belonging to OTE's network, at your request. You can also, whenever you want, ask us to change the numbers declared.
COSMOTE Free Phone - 800
With the service COSMOTE Free Phone - 800 your business can acquire a phone number of the form "800 800 XXXX or  800 11 XXXXX" and several possibilities along with it! 
 
The customer calls your company in the number COSMOTE Free Phone - 800 for free, which can have the following form :
800 800 + one 4-digit number 
or
800 11 + one 5-digit number

For the convenience of your business clients, the 4-digit or 5-digit number can be translated in words e.g. the number 8294 can be translated into a TAXI. 

Calls are routed to predefined numbers that serve your business needs, depending on the region of origin of the call, day and time, etc.

Τhe service is provided by OTE S.A.
Who needs it
OTE One Phone – 800 service is aimed at companies that want to provide the best customer service experience.
  • Centralized tele-sales
  • Ability to serve part or all the requests of their customers by telephone
  • Broader coverage
Today, OTE's Free Phone service is used by: 
 
Banks, Real Estate Agents, Taxi companies, Insurance companies, Hotels, Cinemas, Airlines, Travel Agencies, Telemarketing companies, Slimming and beauty institutes, Shipping & Transportation companies etc.
 
 
Number Categories
The numbers of OTE Free Phone - 800 are divided into two categories: 

The very-memorable numbers: 800 800 + a four-digit number
According to the four-digit number that follows the 800 800 prefix, are divided into:
  • Platinum 1 (the following eighteen numbers: 1000, 2000, .........., 9000, 1111, 2222, .........., 9999)
  • Platinum 2 (all the remaining numbers)
The memorable numbers: 800 11 + 5 digit number 
According to the five digit number that follows the 800 11 prefix, the very memorable numbers are divided into:
  • Gold (of the form 11111, 22222, ....., 99999 or 10000, 20000 , ....., 90000)
  • Silver (of the form 11000, 22000, 33000 or 12000, 13000, 14000 or 12345, 23456, 34567)
  • Simple (all other numbers)
Advantages
For your Business
  • You create a virtual branch anywhere in the country.
  • You have immediacy to your customers.
  • You get an open line of communication with your customers and partners.
  • You promote your business activities more effectively, with the use of a single telephone number all over the country.
  • You increase your calls and therefore your sales.
  • You have a direct and constant contact with your employees in Greece  and abroad.
  • You route the calls wherever you want, depending on their origin, the day, and the time.
  • You incur a small cost for a high value service, with the ability of planning the monthly cost of the service.
For the customer of your business
  • Knows a single and easy telephone number to communicate with your business.
Application Example
Below is an example for the implementation of OTE Free Phone – 800 service: 
 
The company FIVE G.P (aluminum market, Address: 24, Imittou Str. Athens) wants to become a customer of OTE Free Phone - 800 service and buys the Free Phone number 800 800 3483 (or 800 800 "FIVE"). The company wishes to serve calls from Athens, Crete and Thessaloniki. 
 
Thus, all its customers call 800 800 3483. OTE automatically routes the calls, according to the desire of FIVE G.P, in the following manner:
Calls from Athens: During the days Monday to Friday calls are directed to the number 210 6111225, Saturday - Sunday at 210 6115155. When these connections are busy, calls are directed to recorded messages, while calls from Crete on Saturday & Sunday can be forwarded to another telephone line and in the case the line is busy, they are directed to recorded messages. Corresponding arrangements in call routing can also be made for Thessaloniki according to the needs of the business.
International Free Phone number – Worldwide Range
The service is provided to multinational corporations, that have presence in many countries, and require one unified number for all customers and business partners from anywhere in the world. 

The International Free Phone number – Worldwide Range consists of the prefix attribute:
800  + AN 8 digit number
 
The 8digit number is the Global Subscriber Number eg : +800 12345678 is Free Phone. International Free Phone number with Worldwide Range. The International Free Phone number – Worldwide Range consists of 11 digits compared to the national Free Phone number that has 10 digits. 

With the International Free Phone Number, an open line of communication is created with the customers and partners, wherever they are.
FAQ
What is the difference between OTE Free Phone – 800 and OTE OnePhone – 801?
These are both easy to memorize numbers where OTE Free Phone – 800 begins with 800 while OTE One Phone – 801 begins with 801. For the calls of OTE Free Phone – 800, only the called party pays, while for calls to OTE One Phone – 801 the caller is always charged a local-call charge and if there is a difference (in case the call is long distance) the called party pays for the difference.

Where can the calls of OTE Free Phone – 800 be routed? 
To any telephone number belonging to OTE's network, at your request. You can also, whenever you want, ask us to change the numbers declared.

Can a number of OTE Free Phone – 800 be called from abroad?    
For this scenario, you should subscribe to the International Freephone service, declaring which countries you want to be able to call you. Connection charges and basic fees are the same as those of the ordinary OTE Free Phone – 800.
How to get it

Contacting your Account Manager or COSMOTE Corporate Customer Service at 13818

Filling in the contact form!