COSMOTE Smart Office
COSMOTE Smart Office
Features & Plans

The COSMΟΤΕ Smart Office service provides you with the following capabilities:

1. Incoming Call Management
Direct the calls you receive however and wherever you want, at a time of your choosing.

Interactive Voice Response (IVR)
Provide your customers with the opportunity to choose who they want to speak to when they call your company.

The messages customers leave on your voicemail (answering service) can be forwarded to your e-mail, no matter where you are.

Line Hunting
With Line Hunting, any incoming call can be answered by whichever partner of yours is available at that moment.

Virtual Fax
Manage incoming and outgoing faxes from your computer via the web or your e-mail.

Recorded Announcements
7. Record a notification message for your customers, such as, e.g. your company’s open hours or a welcome message.
To correctly use the service, you need to register with the Μy COSMOTE platform.
COSMOTE Smart Office Plans
Services Smart Office Value Pack Smart Office Full Pack Smart Office Fax
  Free* Free* €5,04/month
Forwarding check_business check_business  
Voicemail-to-Email check_business check_business  
Recorded Announcements check_business check_business  
Up to 5 Calls Waiting check_business check_business  
Interactive Voice Response (IVR)   check_business  
Line Hunting   check_business  
Mail-to-Fax και Web-to-Fax     check_business
Fax-to-Email     check_business

*The COSMOTE Smart Office Value Pack product can only be acquired in combination with COSMOTE Business Double Play Basic and Basic Plus (2019).
*The COSMOTE Smart Office Full Pack product can only be acquired in combination with COSMOTE Business Double Play Full Pack (2019).
How to get it

Contacting your Account Manager or COSMOTE Corporate Customer Service at 13818

Filling in the contact form!