Marketplace

Marketplace

Marketplace Goals for 2010 Achievements for 2010 Commitments for 2011
Broadband Development To increase OTE broadband services, speed and networks to more than the 94% of the
country’s territory (infrastructure coverage which gives the opportunity to have access to Broadband connection).
- Increased broadband penetration to 20.28% of the population
- Increased Broadband penetration among OTE customers to 30.89%.
- We provided broadband services at high speeds to the vast majority of the country (95% of telephone connections)
- Pilot operation of VDSL2 (50Mbps/per subscriber)
- Provided 55 computers and other equipment to different organisations performing social work, in Athens and the periphery
- Continue to increase availability of broadband services and speeds
- Provide a satellite broadband Internet service
- Launch commercial operation of VDSL2
Products and Services   To expand Conn-x TV programmes
and channels
- To continue and increase services and products for special social groups
- Developed IPTV services, with 460 points of presence of OTE’s network throughout Greece
- Enriched Conn-x TV programmes and channels
- Continued to offer free broadband connections to excelling students, with the purpose of disseminating new technologies among younger generations
- Continued and expanded the provision of services and products to special social groups
- Commercial operation of satellite television service
- Continue providing existing products and services to special population groups and students
Internet Safety   - To expand existing synergies (eg. teenage helpline “Ypostirizo”)
- To select and partner with an active organisation in order to support/produce brochure targeted to parents, teachers,
children and teenagers
- We created a special brochure titled ‘Safely surf the Internet’ that contains simple advice on the proper and safe use of the Internet (provided with every purchase made through the OTE Network of Stores, throughout Greece)
- Cooperation with the Adolescent Health Unit (AHU) of the 2nd Paediatric Clinic of Athens University, Children’s Hospital ‘P. & A. Kiriakou’, in order to support the ‘Internet Safety’ awareness- raising campaign targeting pupils, parents and educators and that is being implemented throughout Greece.
- In cooperation with the Adolescent Health Unit, we planned a programme of briefing sessions on issues pertaining to ‘Internet Safety’
  1. At OTE’s Telecommunications Museum for primary and secondary school pupils and adults
  2. Throughout Greece for employees and the general public
- Provided computer protection from viruses, hackers & spam, by offering Conn-x Online protection free of charge for the first two months, with every Conn-x purchase
- We continued our cooperation with the Greek Self-Regulatory Body www.safenet.gr as well as the Greek Safe Internet Site www.saferinternet.gr
- We provided useful advice on safety issues through OTENET’s site for customers (http://www.otenet.gr/hd/) and the ‘Abuse’ website went online that provides safe navigation information (spam, mail bombing, hacking, port scanning, etc)
- Continue our current cooperation with the Adolescent Health Unit
- Continue sponsoring the youth helpline “Ypostirizo: 800 11 800 15”
- Implementation of the ‘Safe Internet’ information campaign both in Athens as well as the Periphery.
Procurement Policy Next steps to be decided in 2010 Business Plan. - Continued implementation of the Procurement Policy introduced in 2009
- More effective management of suppliers and improved procedures for monitoring and assessing their performance.
- Capacity of entering into DT Frame Agreements and capacity of participating in international tenders of the DT Group
Consideration of pilot social and environmental audits.