Personalized Customer Care
Enjoy the new customized care service that COSMOTE offers you, simply and easily.Now, the Account Agent of your business (Business Customer Care Representative) is the person in charge to cover your needs, anytime you wish, willing to assist you by telephone, and handle immediately and effectively whichever request you may have, such as:
- Switch in Tariff Plans
- Activate or deactivate a service
- Provide you with analytical information concerning the services you have activated and the operation of your handset, willing to solve with responsibility and clarity any request you may have
- Change your business data (eg. Address, payment method)
- Clarify any query concerning your monthly bill or the charge of the services
- Declare the loss or theft of your handset or your SIM card and activate the call barring service.
In order to be assisted, simply call:
- For free, at the number 13839, over your business mobile phone
- Or at +30 69710 13839, in case you are abroad
